DeskMoz ‑24x7 Live Chat Agents
4 reviews
Overview
DeskMoz ‑24x7 Live Chat Agents is a Shopify app that provides 24x7 customer support through a team of fully trained live chat agents. These agents are available to answer customer sales and support questions in real-time via live chat, email, and social media. With a staff of over 200 experienced agents, DeskMoz offers exceptional e-commerce customer support. They also manage your store's CMS and backend to handle chats that require order tracking, modification, replacement, refund, and more.
Key Features
24x7 fully managed in-house team of professional e-commerce live chat agents
Incredible omnichannel customer support on live chat, email & social media
Chat agents' complete custom training & deployment in just 48-72 hours
FRT & ART = >35 seconds & industry's best CSAT, SLA, CES & NPS
Free highly customizable live chat software & setup
Plans
Professional 50
$199/month
Upto 50 Chats/Month, Free Live Chat Software, Setup & Customization, One Point Contact, FAQ Based Support, Zapier Integration
Premium 200
$799/month
Upto 200 Chats/Month, Free Live Chat Software, Setup & Customization, One Point Contact, Full Custom Training, Zapier Integration
Premium 500
$799/month
Upto 500 Chats/Month, Free Live Chat Software, Setup & Customization, One Point Contact, Full Custom Training, Zapier Integration
Enterprise 6
$5,994/month
6 Dedicated Chat Agents/Month, Free Live Chat Software, Setup & Customization, Dedicated Manager, Detailed Custom Training, Zapier Integration
Tips and Tricks
Ensure your customers have access to 24x7 support through live chat, email, and social media
Train your live chat agents to provide exceptional customer service and handle various customer inquiries
Customize the live chat software to match your brand's look and feel
Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.
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