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WhatsApp Marketing + Helpdesk

71 reviews

Categories

Store management

Marketing & conversion

Support ticket management

Marketing

Customer support

Overview

DelightChat's omnichannel customer support inbox helps streamline customer service, improve team productivity, and provide excellent service to customers. It also offers WhatsApp marketing features, such as sending broadcasts and running marketing campaigns using customer segments. DelightChat helps you get official WhatsApp Business API access for your brand.

Key Features

  • Manage customer chats from WhatsApp, Instagram, Facebook, Email & Live Chat

  • Assign chats to team members, reply faster with templates and automations

  • Send WhatsApp Broadcast campaigns to your customer lists and increase sales

  • Recover Abandoned Carts, send Order Tracking link, increase Retention Marketing

  • Get Official WhatsApp Business API access and Green Tick

Plans

Startup

$49/month

Includes 1000 support tickets and 5000 marketing contacts.

Scale

$99/month

Includes 2000 support tickets and 10000 marketing contacts. Free Green Tick Application, unlimited team members, and support channels.

Growth

$299/month

Includes 6000 support tickets and 30000 marketing contacts. Unlimited Shopify stores, dedicated account manager, and WhatsApp Group & Phone Support.

Tips and Tricks

  • Use DelightChat to manage customer chats from multiple channels, including WhatsApp, Instagram, Facebook, Email, and Live Chat.

  • Assign chats to team members and reply faster using templates and automations.

  • Take advantage of WhatsApp Broadcast campaigns to reach your customer lists and increase sales.

  • Recover abandoned carts and send order tracking links to improve customer retention.

  • Get official WhatsApp Business API access and the Green Tick for your brand.

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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