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Customer Order Management

5 reviews

Categories

Store management

Orders & shipping

Managing orders

Fulfilling orders

Returns & exchanges

Overview

Customer Order Management is a Shopify app that allows customers to manage their orders efficiently. With this app, customers can send requests for returns, exchanges, or cancellations to the admin. They can also reorder any of their previous purchases and receive a discount on them. Additionally, customers can request order invoices and change their shipping address. The app also provides order lookup functionality for customers in case their accounts are disabled.

Key Features

  • Allow customers to send RMA (Return/Exchange/Cancel) requests to the admin

  • Allow customers to reorder their previous purchase and get a discount on it

  • Customers can request for Order Invoice and to change their shipping address

  • Order Lookup Functionality for the Customers

Plans

Basic Plan

$15/month

Access to all key features and unlimited customer orders

Tips and Tricks

  • Encourage customers to use the RMA functionality for easy returns and exchanges

  • Promote the reorder feature to incentivize customers to make repeat purchases

  • Highlight the option to request order invoices and change shipping addresses to improve customer experience

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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