← View all Shopify apps
shopify app icon

Customer.guru Net Promoter NPS

195 reviews


Marketing & conversion

Store management

Customer analytics

Product reviews



Customer.guru Net Promoter NPS is a Shopify app that allows you to track and analyze customer satisfaction using Net Promoter Score-based surveys. With this app, you can segment customer satisfaction based on factors such as product, purchase date, order history, and location. By discovering trends in customer opinions, you can gain valuable insights to improve your business. The app also offers smart follow-ups to increase survey responses and the ability to embed testimonials and reviews on your store.

Key Features

  • Track customer satisfaction with Net Promoter Score-based surveys

  • Segment customer satisfaction based on various factors

  • Discover trends in customer opinions

  • Increase survey responses with smart follow-ups

  • Embed testimonials and reviews




Survey up to 5 users per month



Survey up to 1,000 users per month

Small Business


Survey up to 5,000 users per month



Survey up to 10,000 users per month. Designed for Shopify PLUS

Tips and Tricks

  • Use the Net Promoter Score-based surveys to track and improve customer satisfaction

  • Segment customer satisfaction based on different factors to gain insights into specific customer groups

  • Embed testimonials and reviews to showcase positive customer experiences on your store

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

Find out what your Shopify store is worth

You don’t have to be looking to sell your Shopify store to use this form — just follow our simple steps for a free valuation.


Suggested reading