Customer.guru Net Promoter NPS
195 reviews
Overview
Customer.guru Net Promoter NPS is a Shopify app that allows you to track and analyze customer satisfaction using Net Promoter Score-based surveys. With this app, you can segment customer satisfaction based on factors such as product, purchase date, order history, and location. By discovering trends in customer opinions, you can gain valuable insights to improve your business. The app also offers smart follow-ups to increase survey responses and the ability to embed testimonials and reviews on your store.
Key Features
Track customer satisfaction with Net Promoter Score-based surveys
Segment customer satisfaction based on various factors
Discover trends in customer opinions
Increase survey responses with smart follow-ups
Embed testimonials and reviews
Plans
Free
Free
Survey up to 5 users per month
Hobbyist
$50/month
Survey up to 1,000 users per month
Small Business
$150/month
Survey up to 5,000 users per month
Advanced
$250/month
Survey up to 10,000 users per month. Designed for Shopify PLUS
Tips and Tricks
Use the Net Promoter Score-based surveys to track and improve customer satisfaction
Segment customer satisfaction based on different factors to gain insights into specific customer groups
Embed testimonials and reviews to showcase positive customer experiences on your store
Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.
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