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COS Order Returns Manager

2 reviews

Categories

Orders & shipping

Store management

Managing orders

Fulfilling orders

Store data

Overview

COS Order Returns Manager is a Shopify app that automates the return process for your store. With our self-service return portal, customers can request returns without contacting customer service. You can choose between refunding the original payment method or offering credit by gift card. Set a return time window and specify non-returnable product types or tags. Customize email templates and provide optional status notifications to customers.

Key Features

  • Self-service branded return portal

  • Product return request without contacting customer service

  • Set return time window

  • Choose between refund or credit

  • Integrates with EasyPost, ShipStation, Shippo for prepaid return labels (Pro)

  • Customizable email templates

  • Automatic approval of returns

  • Manage non-returnable product types or tags

Plans

Free Plan

Free

3 returns quota per month, branded returns page, returns management dashboard, automated notifications, customize returns settings

Basic Plan

$6.95/month

20 returns quota per month, branded returns page, returns management dashboard, automated notifications, customize returns settings

Pro Plan

$14.95/month

100 returns quota per month, label service API integration, customize Pro settings, all features of Basic Plan

Tips and Tricks

  • Use the self-service return portal to streamline the return process

  • Customize email templates to provide personalized communication to customers

  • Integrate with EasyPost, ShipStation, Shippo for prepaid return labels (Pro)

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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