Chatdesk ‑ 24/7 Support
15 reviews
Overview
Chatdesk ‑ 24/7 Support is a Shopify app that allows you to provide real-human support to your customers across various channels such as social media, email, chat, and SMS. With on-demand agents available 24/7, you can ensure that your customers receive prompt and high-quality support at all times. The app also helps you engage with your customers better by delivering support that is always on-brand. You can scale your support faster without the need to hire, train, or manage support teams. With Chatdesk ‑ 24/7 Support, you can increase conversions and achieve high customer satisfaction without any additional effort.
Key Features
Delight customers with real-human support on social media, email, chat, and SMS.
Provide 24/7 support, including weekends and holidays, with on-demand agents
Engage customers better with high-quality support that is always on-brand
Scale support faster without ever hiring, training or managing support teams
Increase conversions and achieve high CSAT with zero additional effort
Plans
Pilot plan
Free
First 100 tickets free. Zero setup fee for social support. Launch support from Chatdesk's Client Success Team. Support available for Facebook and Instagram.
Growth plan
$250/month
Includes 100 solved tickets per month. Comes out to $2.50 per ticket. Support available for Facebook, Instagram, TikTok, and Twitter.
Advanced plan
$1,000/month
Includes 400 solved tickets per month. Advanced tickets included (e.g. returns, order status, cancellations, etc). Support available for Facebook, Instagram, Twitter, TikTok, live chat, and email.
Tips and Tricks
Use Chatdesk ‑ 24/7 Support to provide real-human support to your customers across various channels.
Ensure that your customers receive prompt and high-quality support at all times.
Engage with your customers better by delivering support that is always on-brand.
Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.
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