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Order Tracking & Chatbot

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Categories

Orders & shipping

Store management

Managing orders

Customer support

Order tracking

Overview

Order Tracking & Chatbot is a Shopify app that allows you to provide excellent customer service effortlessly. With the eCommerce chat widget, customers can easily ask about their orders and file return requests or disputes. The chatbot provides real-time order tracking and notifications, ensuring that customers always have the information they need. Additionally, the app offers customizable chatbot features, including WhatsApp integration, to provide personalized and instant responses to customers.

Key Features

  • 24/7 order-delivery look up from your chatbot

  • Automatically respond to customer queries with real-time order tracking

  • Provide instant responses to customers via chatbot

  • Email and SMS shipping notifications

  • Fully customizable chatbot including WhatsApp chat

  • Real-time order delivery monitoring

  • After-checkout customer queries in one place

Plans

Free plan

Free

Install the app for free and enjoy its basic features. Additional charges may apply for high order volumes.

Tips and Tricks

  • Ensure that your chatbot is set up with accurate and up-to-date order tracking information to provide accurate responses to customers.

  • Customize your chatbot's responses and design to align with your brand's voice and aesthetics.

  • Regularly check and respond to customer queries and notifications to maintain high customer satisfaction levels.

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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