ChannelReply
2 reviews
Overview
ChannelReply is a Shopify app that allows you to manage your customer service in popular helpdesk platforms such as Zendesk, Freshdesk, Help Scout, or Re:amaze. It seamlessly pulls Shopify messages and data into your helpdesk, enabling you to answer emails faster with a wealth of order information. With ChannelReply, you can also unlock suites of time-saving support tools and provide support for eBay, Amazon, and Walmart as well. Try it out with a 14-day free trial!
Key Features
Manage Shopify Customer Service in Zendesk, Freshdesk, Help Scout, or Re:amaze
Get Order Data in Your Helpdesk
Answer Emails Faster with Mountains of Order Info
Unlock Suites of Time-Saving Support Tools
Compatible with eBay, Amazon, and Walmart Support
14-day Free Trial
Plans
Standard
$39/month
Includes up to 200 messages/month, unlimited Shopify, Amazon, eBay, and Walmart integrations, one helpdesk integration, and unlimited users.
Pro
$79/month
Includes up to 1,000 messages/month, all Standard features.
Enterprise
$199/month
Includes up to 4,000 messages/month, all Standard features.
Tips and Tricks
Use ChannelReply to manage your customer service in one centralized location, saving time and effort.
Take advantage of the wealth of order information provided by ChannelReply to answer emails faster and more accurately.
Explore the suite of time-saving support tools offered by ChannelReply to streamline your customer support processes.
Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.
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