Channel‑Live Chat Chatbot CRM
58 reviews
Overview
Channel‑Live Chat Chatbot CRM is an all-in-one customer experience solution that helps you turn visitors into regulars of your brand. With unlimited free live chat and team chat, you can provide quality customer support without any seat limits or tickets. The built-in customer relationship management (CRM) feature allows you to identify customers and collect leads. The marketing and chatbot capabilities offer unlimited chatbot messages, customizations, and automation. With the unified helpdesk, you can provide the best customer experience without ticketing or waiting. The customizable chat widget allows you to fully customize the chat button to match your brand.
Key Features
Unlimited Free Live Chat, Team Chat & Operators - quality customer support
Customer Relationship Management (CRM) - identify customers and collect leads
Marketing & Chatbots - unlimited chatbot messages, customizations and automation
Unified Helpdesk - no ticketing or waiting for the best in customer experience
Customizable Chat Widget - fully customizable chat button to match your brand
Plans
Free Plan
Free
Unlimited customer live chat, unlimited team chat, unlimited seats, integrations with Zapier, Email, Instagram, Slack, etc., custom chat widget
X-Small
$36/month
Up to 3000 MAU, everything on the Free Plan, CRM, automated marketing, data analytics, chat bot, templates, order tracking, and more!
Small
$60/month
Up to 8000 MAU, everything on the Free Plan, CRM, automated marketing, data analytics, chat bot, templates, order tracking, and more!
Medium
$84/month
Up to 20,000 MAU, everything on the Free Plan, CRM, automated marketing, data analytics, chat bot, templates, order tracking, and more!
Tips and Tricks
Use the unlimited free live chat and team chat to provide quality customer support.
Take advantage of the customer relationship management (CRM) feature to identify customers and collect leads.
Utilize the marketing and chatbot capabilities to automate and customize your customer interactions.
Offer a unified helpdesk experience without ticketing or waiting.
Customize the chat widget to match your brand and enhance the customer experience.
Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.
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