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Atlasmic Live Chat & Helpdesk

2 reviews

Categories

Marketing & conversion

Store management

Customer support

Order tracking

Live chat

Overview

Atlasmic Live Chat & Helpdesk is a customer service platform designed for fast-growing ecommerce companies. It provides self-service tools for customers, helping to improve the customer experience and increase revenue. With Atlasmic, you can connect with your visitors via live chat, capture leads and replies via the contact form, and preview customers' browsing history and viewed products. You can also enable users to check their order status and set up Atlasmic in your Shopify store in less than one minute.

Key Features

  • Connect with your visitors via live chat - solve problems and improve customer experience

  • Capture leads and replies via the contact form - even when being offline

  • Preview customers' browsing history and viewed products with the tracking tool

  • Enable users to check their order status via the order tracking tool

  • Set up Atlasmic in your Shopify store in less than one minute

Plans

Free

Free

Basic features including 2 seats, contact form app, analytics, brand customization, and web/mobile apps

Starter

$99/month

Additional features including 5 seats, live chat app, convert app, apps & integrations, and priority support

Tips and Tricks

  • Use the live chat feature to solve customer problems and improve their experience on your store

  • Capture leads even when you're offline by utilizing the contact form

  • Take advantage of the tracking tool to gain insights into customers' browsing behavior and tailor your marketing strategies accordingly

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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