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Crisp ‑ Live Chat & Chatbot

17 reviews

Categories

Marketing & conversion

Store management

Email marketing

Customer support

Live chat

Overview

Crisp ‑ Live Chat & Chatbot is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat, and other dedicated e-commerce features. Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store.

Key Features

  • Centralize 12 channels - emails, live chat, Instagram DM, Messenger, Phone, ...

  • Easy AI bots to Human handover to offer best of both worlds

  • Dedicated FAQ page builder that combines with chatbots

  • Chatbot builder with pre-built scenarios that helps solving customers' problems

  • Install Crisp Live Chat & Chatbots on Shopify in 30 seconds

Plans

Free

Free

2 Seats, Live chat, Shopify data synchronization, Mobile apps, Contact form

Pro

$25/month

Everything in Basic, 4 seats, 5,000 contacts, Unlimited History, Messenger, Emails, Slack

Unlimited

$95/month

Everything in Basic and Pro, 20 seats, 50,000 contacts, Chatbot, Knowledge base, Live Translate

Tips and Tricks

  • Use chatbots to automate customer support and provide quick responses to common queries

  • Customize your chatbox to match your store's theme and branding

  • Utilize the FAQ page builder to create a comprehensive knowledge base for your customers

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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