Answerable Real‑time Q&Ai
2 reviews
Overview
Answerable Real‑time Q&Ai is a real-time engagement platform designed to help businesses answer customer questions quickly and efficiently. With Answerable, you can route, rate, and reward people who drive sales by answering customer queries in real-time. The app sends push notifications to staff or customers anywhere in the world, ensuring that questions are addressed promptly. The Q&A embed features a typing indicator, similar to iMessage, which shows responses to consumers while they shop, keeping them engaged and more likely to convert. Additionally, Answerable allows you to retain and reward existing customers by integrating with your current loyalty program. With full analytics for Q&A, product, staff, and ambassador moderation, Answerable provides valuable insights to improve customer engagement and satisfaction. The app works seamlessly with the latest Shopify themes and integrates with popular apps like Shopify Flow, Yotpo, and Stamped.io.
Key Features
Real-time engagement platform for answering customer questions
Route, rate, and reward people who drive sales
Push notifications for real-time question routing
Q&A embed with typing indicator to keep customers on the site
Retain and reward existing customers with loyalty program points
Full analytics for Q&A, product, staff, and ambassador moderation
Works with latest themes and integrates with Shopify Flow, Yotpo, and Stamped.io
Plans
Free Forever
Free
Free access to Answerable with up to 10 questions per month. Full platform access and brand membership in the Answerable global community.
Basic
$50/month
$2 per question for 25 questions. Full platform access and brand membership in the Answerable global community.
Advanced
$150/month
$1.88 per question for 80 questions. Full platform access, brand membership in the Answerable global community, and 1:1 kickoff.
Professional
$500/month
$1.67 per question for 300 questions. Full platform access, brand membership in the Answerable global community, custom My Trust Score, and account representative.
Tips and Tricks
Use push notifications to ensure that customer questions are addressed in real-time
Utilize the Q&A embed with a typing indicator to keep customers engaged and on your site
Leverage the full analytics to gain insights into customer behavior and improve engagement
Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.
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