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Ping: Order Updates with Alexa

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Categories

Orders & shipping

Store management

Managing orders

Delivery & pickups

Customer order tracking

Overview

Ping: Order Updates with Alexa is a Shopify app that allows your customers to ask their Alexa device for updates on their order from your store. With the increasing number of households with Alexa devices, this app gives your customers more control over their orders. They can simply ask their Alexa device, 'where's my delivery?' and get real-time updates on the status of their order, from dispatch to delivery. Alexa devices can also receive notifications for key milestones in the delivery process. Install Ping: Order Updates with Alexa today and enhance the customer experience for your Shopify store.

Key Features

  • Allow customers to ask for order and delivery updates using their Alexa device

  • Provide up-to-date order status and delivery information

  • Receive notifications on key delivery milestones

  • Integrate seamlessly with Shopify admin

  • Automated tracking with over 600 couriers

Plans

Basic

$9.99/month

'Where's my delivery?' Enable customers to ask for order/delivery updates, automated tracking with over 600 couriers

Advanced

$15.99/month

Everything in Basic plan, notifications: Automatically notify a customer's Alexa enabled device at key points in their orders' delivery

Local

$1.99/month

For merchants who deliver locally, send an Alexa alert when order's been received/on the way, allow customers to ask for a delivery update

Tips and Tricks

  • Enable the 'Ping: Order Updates with Alexa' app to provide a seamless and convenient order tracking experience for your customers.

  • Promote the availability of order updates through Alexa on your store's website and social media channels to increase customer engagement.

  • Regularly check the app's dashboard to monitor and manage order updates and notifications for your customers.

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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