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AfterShip Order Tracking

3,877 reviews


Orders & shipping

Store management

Order & shipping reports

Store data

Customer order tracking


AfterShip Order Tracking is a proactive order tracking app that delights your customers, reduces WISMO (Where is my order?), and optimizes delivery. It offers customers live shipment updates via a branded order tracking page and automated notifications. With the shipment analytics dashboard, you can monitor and analyze carrier transit times, on-time rates, and exceptions. The app also provides an AI-powered delivery estimate widget to build buyer confidence.

Key Features

  • Branded tracking pages with personalized product recommendations to boost sales

  • Timely email and SMS notifications to reduce customer anxiety and WISMO calls

  • Centralized shipment dashboard to track shipment status and identify exceptions

  • AI-powered estimated delivery dates to reassure anxious customers

  • Built-in analytics to get insights into shipment status and on-time performance




50 shipments/month, order lookup, branded tracking pages, 24/7 live chat support, 800+ courier integrations, 7 standardized order statuses



100 shipments/month, all Free features, email & SMS notifications, CSV import & export, shipping performance analytics



2000 shipments/month, all Essentials features, dynamic tracking pages, multilingual tracking pages, Klaviyo integration



Advanced email triggers, transit times report, AI Predictive EDD, on-time shipments report, custom domain for tracking pages

Tips and Tricks

  • Use personalized product recommendations on branded tracking pages to boost sales

  • Take advantage of timely email and SMS notifications to reduce customer anxiety and WISMO calls

  • Monitor shipment status and identify exceptions with the centralized shipment dashboard

  • Reassure anxious customers with AI-powered estimated delivery dates

  • Leverage built-in analytics to gain insights into shipment status and on-time performance

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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