AfterShip Order Tracking
3,877 reviews
Overview
AfterShip Order Tracking is a proactive order tracking app that delights your customers, reduces WISMO (Where is my order?), and optimizes delivery. It offers customers live shipment updates via a branded order tracking page and automated notifications. With the shipment analytics dashboard, you can monitor and analyze carrier transit times, on-time rates, and exceptions. The app also provides an AI-powered delivery estimate widget to build buyer confidence.
Key Features
Branded tracking pages with personalized product recommendations to boost sales
Timely email and SMS notifications to reduce customer anxiety and WISMO calls
Centralized shipment dashboard to track shipment status and identify exceptions
AI-powered estimated delivery dates to reassure anxious customers
Built-in analytics to get insights into shipment status and on-time performance
Plans
Free
Free
50 shipments/month, order lookup, branded tracking pages, 24/7 live chat support, 800+ courier integrations, 7 standardized order statuses
Essentials
$11/month
100 shipments/month, all Free features, email & SMS notifications, CSV import & export, shipping performance analytics
Pro
$119/month
2000 shipments/month, all Essentials features, dynamic tracking pages, multilingual tracking pages, Klaviyo integration
Premium
$239/month
Advanced email triggers, transit times report, AI Predictive EDD, on-time shipments report, custom domain for tracking pages
Tips and Tricks
Use personalized product recommendations on branded tracking pages to boost sales
Take advantage of timely email and SMS notifications to reduce customer anxiety and WISMO calls
Monitor shipment status and identify exceptions with the centralized shipment dashboard
Reassure anxious customers with AI-powered estimated delivery dates
Leverage built-in analytics to gain insights into shipment status and on-time performance
Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.
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