3Dsellers ‑ CRM & Helpdesk
1 reviews
Overview
3Dsellers ‑ CRM & Helpdesk is a powerful software that helps you manage all your eCommerce customer support in one place. With features like centralized helpdesk, email templates, auto responder, and auto messages, you can streamline your customer support workflow and stay in touch with your customers. The app also provides automated feedback reminders and alerts to help you ensure great reviews.
Key Features
Centralized Helpdesk - Manage all your eCommerce customer support in one place
Email Templates - Respond faster with message templates
Auto Responder - Automate your workflow with auto responder
Auto Messages - Helps you stay in touch with your customers automatically
Automated Feedback Reminders and Alerts - to help you ensure great reviews
Plans
Essential Plan
$25/month
Unlimited Tickets, Unlimited Channels, Saved Replies, Tags, Snooze, Order Actions, Inbox Rules, @ Mentions, Reply to eBay Cases, Collision Detection
Professional Plan
$39/month
All features from Essential Plan + Auto Translations, Auto Responders, Agents Insights, Workflow Insights, SLA, Auto Messages, Feedback Reminder
Growth Plan
$199/month
All features from previous plans + 30 Agents Included, Dedicated Account Manager, Lifetime History, Dedicated server
Tips and Tricks
Use the centralized helpdesk feature to manage all your customer support channels in one place
Take advantage of the email templates to respond faster to customer inquiries
Automate your workflow with the auto responder feature to save time and improve efficiency
Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.
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