OpenStore’s First Fulfillment Center Lands in Kansas City

OpenStore Staff

Dec 12, 2024

At OpenStore, we’ve always been driven by a single goal: making ecommerce more efficient, scalable, and successful for our brands and their customers. Today, we’re thrilled to share a major milestone in that mission as we prepare to open our first fulfillment center in Kansas City, Missouri, in March 2025.

This 113,000-square-foot facility represents a significant step forward in how we operate and grow. Here’s why we’re so excited about this project and what it means for our customers, our team, and the future of ecommerce.

Why Kansas City? 

When we set out to find the perfect home for our first fulfillment center, Kansas City quickly rose to the top of the list. Its central location means we can ship to 90% of the contiguous U.S. in two days or less, significantly enhancing our ability to deliver faster service to customers. The city also boasts a robust logistics and manufacturing talent pool of over 190,000 professionals, making it an ideal place to build a best-in-class team.

Kansas City offers more than just logistical advantages. It is a hub of innovation and industrial growth, with over $2.2 billion in ecommerce and distribution investments in the past five years. It’s a city that matches our ambition and commitment to pushing boundaries.

‍What This Means for OpenStore

This $5 million investment is about more than just expanding our footprint. It’s about doubling down on what makes OpenStore unique. With this facility, we’re optimizing how we serve the more than 100,000 SKUs and 2 million customers across our Shopify portfolio. 

By streamlining operations, we’ll offer faster, more reliable fulfillment while continuing to invest in our technology-driven solutions like OpenDesk, our AI-powered customer support tool. We see this as the next evolution of how we help our brands grow—by making their operations not just easier but smarter.

Supporting the Community 

We’re proud that this expansion will also create 46 new jobs and contribute $2 million in payroll to the Kansas City region over the next five years. For us, this is about more than just business growth—it’s about becoming a part of the vibrant Kansas City community and contributing to its continued success.

As we prepare for the grand opening in March 2025, we’re building out our team and putting all the pieces in place to make this a world-class facility. Career opportunities for the Kansas City fulfillment center are already live on our website, with even more coming in 2025.

This is just the beginning of what’s to come as we continue to innovate and expand. We can’t wait to see what the future holds—and we’re excited to share this chapter with you. Here’s to faster fulfillment, smarter logistics, and a thriving ecommerce future from Kansas City!